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Refrigeration Strategies for Enabling Flexible Merchandising

AndrePatenaude_Blog_Image Andre Patenaude | Director, Food Retail Marketing & Growth Strategy, Cold Chain

Emerson Commercial & Residential Solutions

The practice of rotating inventory in customer-facing product displays is often referred to as “flexible merchandising”. In a recent E360 article, I explained how refrigeration equipment is becoming more mobile to help food retailers implement this strategy. Read the full article here.

In today’s competitive food retail markets, flexible merchandising strategies provide opportunities to give customers the sense that there’s always something new to discover. Whether to highlight seasonal offerings, promote flash sales or maintain a vibrant store appearance, it’s a proven method of keeping customers engaged and coming back. To implement this strategy, grocers need flexibility in their display cases with the ability to move and rotate offerings as needed. The challenge comes when these products need to be refrigerated, because many traditional refrigeration systems don’t support that desired flexibility.

Refrigeration fixtures will need at least some degree of mobility to be viable in a flexible merchandising strategy. But in many cases, refrigeration architectures are often inherently incompatible with a flexible approach. Many have fixed-case layouts where fixtures and piping are literally affixed into the store’s floorplan with pre-determined insets. Traditional centralized direct expansion (DX) refrigeration systems also don’t lend themselves to refrigerated display case flexibility.

What are your refrigeration options for flexible merchandising?

With changing retailer preferences and market trends in mind, there are several viable refrigeration architectures available today. Let’s look at a few.

Distributed — this strategy is based on installing outdoor condensing units (“OCUs”) that allow them to be strategically located outside of a facility to support the addition of spot merchandising cases. Often utilized by smaller-format stores, this approach makes it easier for operators to scale their refrigeration system to the needs of the store. Modern OCUs are quiet, energy-efficient and offer installation flexibility while leaving small physical footprints outside the store. Keep in mind that OCUs are typically installed to support refrigerated fixtures in different zones, so their flexibility is limited to a particular zone.

Micro-distributed — featuring display cases that have the compressors integrated within the case, this emerging system type is becoming more common, especially in smaller-format stores. To remove the exhaust heat, cases are connected to a shared water-cooled loop that’s directed to the roof of the facility. These systems utilize a variety of low-GWP refrigerants at low charges, including hydrofluorocarbons (HFCs), hydrofluoroolefins (HFOs) and hydrocarbons such as R-290. The integrated case with water loop design enables a greater degree of merchandising flexibility, but does not quite achieve true mobility.

Self-contained — for maximum merchandising flexibility, these display cases incorporate the entire refrigeration system within the case — essentially serving as plug-and-play refrigerated units on wheels. These smaller refrigeration systems typically do not require large refrigerant charges, and are designed to use a variety of low-GWP HFC, HFO and R-290 refrigerant options. For a large-format store with a centralized DX system, incorporating self-contained display cases is a logical means of achieving refrigerated case flexibility.

As refrigeration technologies evolve to address changing industry dynamics, look for emerging system architectures that will help retailers meet the needs for flexible merchandising and smaller store footprints.

Top Five Reasons to Choose Copeland Scroll™

Phil Moeller | Vice President – Product Management, Refrigeration
Emerson Commercial & Residential Solutions

In an industry era defined by dynamic market forces and regulatory uncertainty, choosing a compression platform as the foundation for your refrigeration equipment is more critical than ever. As supermarket, restaurant and convenience store retailers face unprecedented changes in the way they conduct business, their refrigeration requirements are quickly evolving. Modern systems must meet a variety of emerging challenges, such as:

  • Supporting small- to large-store formats
  • Complying with food safety and environmental regulations
  • Adapting to e-commerce and omnichannel fulfillment requirements
  • Integrating with IoT technologies and building management systems
  • Achieving energy-efficiency and sustainability goals

Whether you’re an OEM updating your product lines, an end user evaluating compressors for new applications, or a technician performing system upgrades and retrofits, the Copeland Scroll compressor platform has the breadth of product lines to meet today’s demanding requirements.

Copeland Scroll has consistently pushed the envelope in refrigeration reliability for decades, and these innovations continue today. Here are the top five reasons leading equipment manufacturers, end users and contractors choose Copeland Scroll to support their refrigeration initiatives:

  1. Widest application and capacity range — When it comes to low- and medium-temperature applications in fractional to large-horsepower capacities from ¾ to 17 HP, only Copeland Scroll meets the full breadth of specifications for today’s diverse applications. In 2019, we’ll add three additional capacities to our popular KA lineup, which recently took home an Innovation Award at the 2018 AHR Expo.

 

  1. Technology leader — Since its introduction, Copeland Scroll has set the standard in compression technology. From digital modulation, liquid- and vapor-injection and low condensing operation to onboard electronic diagnostics and compatibility with low-GWP alternative and natural refrigerants, the Copeland Scroll platform continues to lead the industry in performance- enhancing innovations.

 

  1. Superior reliability and energy-efficiency At the end of the day, what matters most to our customers are reliable performance and energy-efficiency. With 70 percent fewer moving parts and a simple internal suction and discharge method, Copeland Scroll delivers reliable, energy- efficient performance, year after year. Its compact and lightweight design allows it to be integrated in applications where space is limited, without ever sacrificing performance or efficiency.

 

  1. Expert distribution network and support — As the standard in scroll compression technology, Copeland Scroll is backed by a wholesaler network comprised of 850 Copeland-authorized locations with more than 340 certified Copeland technical specialists on staff. And since Copeland Scroll is manufactured in the U.S., when you need customer service, product support or availability, representatives from our American base of operations can quickly deliver the compressor you need.

 

  1. Product development expertise — When you choose Copeland Scroll compressors, you’re also partnering with Emerson and gaining access to our extensive capabilities to support your product development efforts, including: application engineering; design, testing and certification services; innovation center proof-of-concepts; and app development.

 

From transport to cold storage, Copeland Scroll compressors are the first choice in every link of the food supply chain. So, don’t put your company’s reputation at risk. Choose the leader in scroll compression and commercial refrigeration technologies. Choose the proven dependability of Copeland Scroll.

 

Ensuring Freshness in Click-and-Collect Fulfillment

AndrePatenaude_Blog_Image Andre Patenaude | Director, Food Retail Marketing & Growth Strategy, Cold Chain

Emerson Commercial & Residential Solutions

Click-and-collect fulfillment requires new or improved refrigeration strategies to ensure food quality and safety. I recently discussed these approaches for Progressive Grocer magazine. Read the full article here.

To meet consumer demand for convenience, many food retailers are entering the omnichannel arena with a click-and-collect, curbside pickup option. This new model comes with high consumer expectations, especially for maintaining maximum freshness of perishable items. As we know, even the slightest deviations in holding temperatures can quickly impact perishable freshness and negatively affect a grocer’s reputation. One bad experience can quickly erode consumer confidence, spread through word of mouth, and even inflict long-term damage on a brand.

But when executed properly, a positive click-and-collect fulfillment process can result in significant business expansion and a thriving new revenue stream. It’s important to realize that this popular fulfillment model can place unique stains on a refrigeration system, such as maintaining ideal temperatures and humidity conditions in the face of frequent cooler door openings. Ensuring success will mean implementing an optimum refrigeration strategy. Here are a few things to consider when selecting a refrigeration system for click-and-collect fulfillment.

Implement smart controls

Modern control systems are ideal for click-and-collect applications to help retailers manage food quality from the time it enters the store to when it’s delivered to a customer. Best-available solutions combine facility management and supervisory controls with user-friendly software and mobile apps to deliver always-on, remote temperature monitoring and comprehensive management of store systems and refrigeration.

These controls help operators keep temperatures low during active fulfillment periods and adjust setpoints back up during non-peak hours to save energy during low-use hours — maintaining optimal conditions for perishable freshness. Monitoring services can detect system performance issues early and notify designated store managers via mobile alerts, enabling them to make informed decisions and quickly take corrective actions.

Consider outdoor condensing unit flexibility

Click-and-collect refrigeration may require facility operators to update their current systems to support reliable cold-storage and staging areas. These systems must be robust enough to meet low- and medium-temperature requirements, but also flexible enough to address the unique demands of click-and-collect fulfillment.

Self-contained outdoor condensing units (OCUs) are ideal for adding refrigeration capacity to new cold-storage areas without affecting a facility’s existing centralized refrigeration architecture. Modern OCUs are also equipped to address difficult setpoint and humidity challenges.

OCUs have compact footprints that allow for greater installation flexibility while combining advanced components with onboard controls to help maintain precise temperatures in difficult operating conditions. Proven scroll-compression technology helps these units deliver consistent reliability across a wide range of capacities (from 0.75 to 17 HP) to meet a variety of operational requirements. Electronic expansion valves, digital compression technology and specialized load-matching algorithms enable precise capacity modulation to match compressor capacity to fluctuating refrigeration loads during peak delivery periods.

Condensing-unit controls provide demand-driven defrost cycles and humidity management to help combat repeated door openings of cold-storage rooms and refrigerated lockers. Seamless integration with facility management controllers enables remote monitoring, power management and predictive diagnostics to help operators quickly respond to, and even potentially preempt, refrigeration faults or disruptions in performance.

Click-and-collect represents a tremendous growth opportunity for food retailers as consumers continue to embrace online grocery shopping. To succeed in this competitive arena, earn customer loyalty and capture market share, retailers will likely need to delight their customers with every transaction. These refrigeration strategies can help retailers deliver a seamless click-and-collect experience by ensuring consistency, freshness and quality with every order.

 

Connected Kitchens Require Clear Project Scoping and Definition

Paul_Hepperla Paul Hepperla | Vice President, Solutions Integration – Foodservice

Emerson Commercial & Residential Solutions

I recently presented an E360 Webinar that discussed “The Risks and Rewards of Connecting Commercial Kitchens;” this blog is a commentary on aspects of that discussion. Click here to view this session.

According to the Gartner Hype Cycle, the concept of the Internet of Things (IoT) is one that’s full of promise and currently resides in their “peak of inflated expectations” stage. By their estimations, there will be 20 billion connected devices by 2020, and IoT will achieve mainstream adoption nationwide within 5–10 years. Today, however, only 26 percent of U.S. companies are successful with their IoT initiatives; 60 percent believe that while IoT looks good on paper, implementing it is more complex than expected.

In a recent E360 Webinar titled, The Risks and Rewards of Connecting Commercial Kitchens, I explored the current state of IoT in the foodservice sector from both equipment manufacturer and end user perspectives. While many companies are participating in field trials to test the potential business applications of IoT, the majority of these efforts are taking place without a defined strategy or comprehensive understanding of how IoT may fundamentally change their respective business.

From my experience, I’ve found that this lack of direction is the culprit behind most unsuccessful IoT initiatives. Remedying this problem is often as easy as answering a simple question: “What problem are we trying to solve?” Selecting a relevant problem that’s negatively impacting the business or its key stakeholders is a logical start.

But seeking data without regard to what value it can bring is a problem shared by many early IoT efforts. While it’s tempting to let the availability of the technology completely dictate the solution, the result is what I refer to as “the internet of broken things.” So how do we avoid these pitfalls?

In the webinar, I discussed what constitutes a successful IoT strategy and introduced an approach that Emerson refers to as “smart systems.” Smart systems consider the interdependence and relationships between all aspects of a connected offering that includes technology while also factoring in user experiences, business models and the specific markets we’re serving. For example, in foodservice, we often reference the concept of a connected kitchen. Taking a smart system approach to a connected kitchen means understanding various factors:

  • How end users and operators interact and interface with the connected equipment
  • The decentralization of brand control with respect to how operators may interact with equipment, which can complicate data collection
  • The relationship between manufacturer and end user, including the potential for commercializing a service model
  • Manufacturer visibility into equipment performance to allow for continuous design improvements

You can see that even before entering into a discussion of specific technologies, IoT represents a significant transformation in the way foodservice operators conduct business. For manufacturers, it’s an opportunity to gain tremendous insights into their products. But until IoT addresses the most critical problems in the foodservice sector, the opportunities for widespread adoption will be limited. Emerson not only has the technologies to implement connected kitchen solutions, we have a deep understanding of what manufacturers and end users need to create successful IoT programs.

[New E360 Webinar] Regulatory Update: Learn the Latest Rulemaking on Refrigerants

RajanRajendran2 Rajan Rajendran | V.P., System Innovation Center and Sustainability

Emerson Commercial & Residential Solutions

Join us for our next E360 Webinar that will take a look at the latest refrigerant regulations impacting commercial refrigeration and AC applications on Tuesday, February 26 at 2 p.m. EST/11 a.m. PST for this informative update.

One of the greatest sources of uncertainty in today’s commercial refrigeration and AC industries is the topic of refrigerants. Regulations continue to evolve quickly, primarily aimed at phasing down the use of hydrofluorocarbon (HFC) refrigerants with higher global warming potentials (GWP), which are used in many applications. What’s particularly challenging is how these rules can differ from state to country to region, making it difficult to adopt a common standard.

Globally, these efforts are spearheaded by the Kigali Amendment to the Montreal Protocol, an international treaty in which participating countries are working toward a shared goal of HFC phase-down via mutually agreed upon timelines. In the U.S., the regulatory climate continues to be unpredictable, but states such as California are leading the charge on establishing regulatory standards.

With new updates taking place seemingly every month, it’s becoming increasingly difficult to stay informed. That’s why we’re dedicating our next E360 Webinar to clearing the confusion in this turbulent regulatory climate. This webinar will be hosted by Emerson’s leading experts on refrigerant regulations: Rajan Rajendran, vice president, systems innovation center and sustainability; and Jennifer Butsch, regulatory affairs manager, air conditioning. Jennifer will present the latest updates to the refrigerant rulemaking while Rajan will offer his extensive insights on how to prepare for what’s on the horizon.

Attendees will learn:

  • How recent rulings have changed the scope of the Environmental Protection Agency’s (EPA) Significant New Alternatives Policy (SNAP) program
  • How the California Air Resources Board (CARB) continues to leverage the original SNAP ruling as the foundation for its regional HFC refrigerant phase-down efforts
  • An update on the potential for U.S. ratification of the Kigali Amendment to the Montreal Protocol
  • Status of the standards governing charge limits and safe use of A2L and A3 refrigerants, including the potential impacts on building codes
  • How the vacating of SNAP Rule 20 potentially impacts Section 608 in terms of governing leak repair and maintenance requirements
  • Availability of new low-GWP refrigerants

Register now for this informative and free webinar.

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