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Transforming Data Into Maintenance Insights

ronchapek_2 Ron Chapek | Director of Product Marketing

Emerson Commercial & Residential Solutions

Today’s supermarket, restaurant and convenience store operators have an abundance of data at their fingertips. Most utilize facility management systems and controls to monitor refrigeration, HVAC, lighting and energy management. These platforms give them ability to respond to alarms that could impact customer comfort and food quality. But alarms are only the “tip of the iceberg” when it comes to this data’s potential usefulness. In a recent E360 article, we discussed how operators can transform this data into maintenance insights.

While many companies spend their time tracking, prioritizing and responding to alarms that need immediate attention, owners and operators have relatively limited visibility into overall operational status. But with deeper analytics of available data, operators can look “beneath the hood” of key systems and gain access to insights that could impact them in the future — insights that could potentially transform maintenance activities from a primarily reactive approach to a more condition-based, analytics-driven model.

The difference between “urgent” and “important”

One way to visualize the role of operational analytics in maintainance activities is by prioritizing maintenance events according to their urgency or importance. Maintenance events and operational decisions can be divided into four basic categories:

  • Don’t roll a truck (no action required)
  • Roll a truck soon (plan to take action)
  • Roll a truck now (take action now)
  • Take steps to improve (address at next scheduled maintenance)

Using the iceberg analogy, urgent issues represent events that you will need to respond to immediately — those that lie above the surface. Below the surface, you’ll find issues where analytics platforms can help operators make maintenance decisions based on their potential business impacts. Analytics can help identify issues that, while not urgent, are highly important — and may have otherwise gone unnoticed.

These insights often reveal areas of improvement that could either be addressed during scheduled service intervals or when the equipment or system condition indicates the need to address a potential issue. Armed with this knowledge, operators can receive advance notice of certain performance issues that may soon impact them.

Drive performance across the enterprise

The role of analytics within a maintenance framework can be extrapolated across an enterprise to maximize its potential. Drawing from a combination of equipment sensors and control system data, performance analytics can provide store operators and enterprise managers deeper insights for:

  • Real-time and historic operating conditions in their facilities and systems
  • Pressure, temperature and energy data to compare to established benchmarks
  • Enterprise- and store-level dashboards and prioritized notifications

For example, analytics allows for display case performance analysis based on temperature sensor data. Data may detect an anomaly in case temperature deviations that, while still within safe ranges, could indicate a larger performance issue. Instead of being notified with an urgent alarm, operators have advance notice to investigate issues at their discretion — and even preempt a potentially larger issue.

Enterprise operational dashboards can also be configured to display these insights and provide managers with visual snapshots of urgent and pending issues across their store networks — even enabling investigation into specific assets in their respective facilities.

If you’re ready to see what lies below the surface of your operational data and realize the true potential of analytics, contact Emerson to speak to one of our enterprise data analytics experts.

 

Advances Continue in Cold Chain Tracking Technologies

AmyChildress Amy Childress | Vice President of Marketing & Planning, Cargo Solutions

Emerson Commercial & Residential Solutions

This blog summarizes an article from Snack Food and Wholesale Bakery, “Advances in cold chain technology for snack and bakery warehousing and transport.” There have been significant technological advances in recent years to enable better temperature and condition monitoring, including key offerings from Emerson. Read the full article here.

In recent years, the Food and Drug Administration (FDA) has pressed for increased monitoring and documentation of refrigerator and freezer temperatures at every point along the cold chain to detect when cold storage temperatures fall out of the transported food’s safe range. Heightened awareness of foodborne illness as a serious health problem has driven advanced monitoring systems that trigger alarms and notify personnel should temperature conditions deteriorate.

However, these advanced systems are largely the domain of processing plants, warehouses and supermarkets, fixed locations where continuous monitoring and wireless data collection and processing are incorporated into an IT infrastructure — but they’re quickly earning industry-wide adoption.

When a food shipment is transferred to a truck, train or ship, accessing and documenting its temperature data becomes problematic and limited. Historically, food transport has been the weakest link in cold chain tracking. That’s why it’s become increasingly important to track temperature data on frozen and refrigerated food in transit to ensure food security and provide operators with end-to-end documentation.

This is where the latest advances in cold chain technology come in: the development of monitoring systems that include data loggers, i.e., electronic devices that communicate with sensors to collect data over time. When fully automated, they can eliminate the errors of manual tracking and recording information during transit, transmitting and storing continuous temperature data in real time.

Emerson Cargo Solutions is one of several companies working to fill data gaps during transit, with a suite of cellular monitors and loggers — GO Real-Time Trackers — which track and log the status of perishable products shipped across the entire cold chain, all in real time. Using cellular technology and the processing capabilities of the IoT, GO Real-Time Trackers can continuously transmit and log temperature and location data and send alerts from the loading dock to the shelf.

GO Real-Time Trackers are affordable, easy to use, and small enough to fit in the palm of one’s hand, making them particularly functional for tracking and logging goods in transit. Yet they also provide global visibility to shipments while transmitting temperature data to end users’ systems via the cloud and the IoT.

To use a GO Real-Time Tracker, a worker simply pulls a tab to start the device, places it in a container or trailer, and inputs its serial number into Emerson’s Oversight Exchange Data Integration app. From there, end users have access to comprehensive and automated monitoring. Logging data is encrypted for security and transmitted cellularly to the cloud and IoT for real-time processing and analysis. With either a smartphone or tablet, a user can check shipment status and generate documentation on the go. And the real-time data and documentation that GO Real-Time Trackers are capable of collecting are extensive:

  • Maps, graphs and charts of shipments with location and temperature details
  • Shipment summary reports using GO Real-Time Tracker serial numbers
  • Current product temperatures, temperature ranges and mean kinetic temperatures
  • Trip name, current trip status, location and duration
  • Total time out of cell range, above range and below range
  • Temperature graphs
  • Alarm events

End-to-end, real-time cold chain temperature monitoring and logging with GO Real-Time Trackers provide a higher level of overall security. Users can identify and fix previously unknown problem points in the cold chain. IoT connectivity and cellular communication make it possible for apps to monitor temperatures at set parameters throughout transport. And GO Real-Time Tracker documentation provides transparency, generating comprehensive reporting to comply with regulatory agency requirements for food safety.

Bringing the Need for Qualified Technicians Into Focus on National STEM Day

benpicker Ben Picker | Product Manager – Copeland Condensing Units

Emerson Commercial & Residential Solutions

National STEM Day is Nov. 8. From Emerson’s perspective, it’s a day to recognize the importance of science, technology, engineering and math — not only in our education curriculum, but also in the heating, ventilation, air conditioning and refrigeration (HVACR) industries.

Bringing the Need for Qualified Technicians Into Focus on National STEM Day

Bringing the Need for Qualified Technicians Into Focus on National STEM Day

With the commercial refrigeration industry evolving to utilize more sophisticated technologies, technician jobs are becoming more technological than mechanical — and becoming viable options for those pursuing a STEM career path. A new workforce recruitment initiative by the Heating, Air-conditioning and Refrigeration Distributors International (HARDI) is addressing the technician shortage head-on via a new full-length documentary.

HVACR supply chain feeling the impacts

The impacts of the service technician shortage are being felt throughout the HVACR supply chain. While the vast majority of HVACR contracting business owners today are actively looking for technicians, this pain has far-reaching consequences — from wholesaler distributors to end users, owners and operators. Whether you’re operating a supermarket, c-store, restaurant or virtually any facility that has HVACR needs, the lack of qualified technicians is making it increasingly difficult to find reliable sources for new installations, routine servicing or emergency repairs.

And while industry stakeholders have been sounding the alarms for nearly a decade, it’s a problem that’s not going away. According to the U.S. Bureau of Labor Statistics, HVACR mechanic and installer jobs are expected to grow at a rate of 15 percent nationwide through 2026.

A perfect storm of market trends, technological advancements and demographic changes are compounding the issue. This is especially true in refrigeration, where shifting store formats and environmental regulations have led to a proliferation of system types. These systems are introducing connected technologies, electronics and alternative refrigerants, many of which represent completely new servicing procedures. As the industry struggles to attract a new generation of recruits, many of our current service technicians are scrambling to keep pace with these system changes, or are planning for retirement.

HARDI releases “Hot Commodity”

The goal of HARDI’s new workforce recruitment initiative is to spread awareness of the HVACR wholesale distribution industry to the younger generation and encourage these individuals to pursue an HVACR career path. To spearhead this effort, HARDI is releasing a documentary that exemplifies their mission and explores the many HVACR-related career opportunities.

While the full-length film has yet to be released, HARDI is currently promoting a short trailer of the documentary. As one of the professionals featured in the film states, now’s the time “for the younger generation to carry the ball” forward.

The themes presented in the documentary include:

  • Alternative to traditional college — Many high school students are encouraged to attend college, even if it’s not necessarily the best fit. Vocational and technical schools offer an alternative to traditional college, while allowing attendees to begin earning a living as they learn.
  • Financial viability — With a median annual salary of $47,080, HVACR technician profession earnings are significantly higher than other occupations, even though the job doesn’t require a four-year degree. As one of the contractors in the film explained, it’s possible for service technicians with 10 years of experience to earn as much $100K per year. Increased demand for these jobs is driving salaries upward.
  • Variety of career paths — Whether you’re coming out of high school, or college, or seeking a career change, there are multiple opportunities and positions to explore. For example, the film mentions a microbiologist who sought a career change offering the potential to achieve ideal indoor air quality.
  • Changing perceptions — The perception of working in a dirty, dark and dangerous environment is changing. The next generation of HVACR technicians will work with rapidly changing, emerging technologies, electronics, computers and more.
  • Evergreen market — Achieving ideal air quality and reliable refrigeration in a dynamic market is an evergreen opportunity. As a result, HVACR professions are among the most sustainable across all occupations.

 

As a HARDI supporter and long-time champion of this cause, Emerson will continue to do its part to raise awareness of the technician shortage facing our industry. Our Educational Services group frequently partners with vocational and technical schools to donate equipment, offer training and career advice, and even judge HVACR-related competitions. Look for the full HARDI documentary to be released later this year.

Tapping the Potential of IoT in the Food Cold Chain

John Rhodes_Blog John Rhodes |Group President, Cold Chain
Emerson Commercial & Residential Solutions

In a recent Progressive Grocer article, I described how business leaders are leveraging the internet of things (IoT) and connected technologies to achieve much tighter integration along every step of food’s journey to consumers, addressing some of the most challenging problems currently plaguing the food cold chain: food safety and food waste.

Consider what’s involved in bringing food to our tables. The process typically starts at a farm; proceeds to a processing plant; enters the transportation and logistics stream; arrives at a storage or distribution facility; and is delivered to retailers. Think about the many opportunities for errors along these steps — such as time in transport, temperatures and humidity. It’s easy to see how quickly and easily food quality can be impacted. We’re often reminded that these problems can lead to food safety issues for consumers and businesses. But too often, the related problem of food waste is overlooked.

A fully IoT-connected and integrated cold chain has the potential to change that.

Mitigating the cost of food waste

According to a recent study by the Boston Consulting Group (BCG), 1.6 billion tons of food — the equivalent of $1.2 trillion — are wasted each year, essentially reducing total global food production by one-third. It’s a staggering amount that if left unchecked, could reach costs of $1.5 trillion by 2030.1

The study looked at the potential for loss at every stage of the food supply chain. IoT can help combat the food waste crisis at every step.

In the article, I cited one area that’s particularly problematic: fresh produce, which represents 46 percent of the total output lost each year. To illustrate how IoT sensors provide real-time tracking, monitoring and analytics of food conditions, I tracked the journey of a single strawberry from the moment of its harvest to a retailer’s shelf, showing how producers can use IoT to greatly extend perishable shelf life and improve the quality of fresh produce.

IoT can connect historically disconnected supply chain providers to make a real difference in maintaining food quality and freshness and combat food waste. Per the BCG study, “An unbroken, temperature-controlled ‘cold chain’ can help to reduce spoilage significantly.”2 By boosting the food supply chain’s efficiencies and its underlying infrastructures, the potential exists for $270 billion in food preservation gains annually. Simply put, reducing food shrinkage translates into significant bottom line increases for producers and retailers alike.

Building a more sustainable cold chain

Emerson is actively collaborating with leading cold chain providers who are embracing IoT for its potential to match fresh food with growing consumer demand. Our connected solutions draw on decades of global experience in refrigeration, controls, communication, analytics and insights. We work to track, trace and monitor critical data points, making the connections needed to ensure the appropriate handling of perishable foods from farm to table, creating sustainable solutions that are good for businesses, consumers and the global food supply chain.

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References

  1. https://www.bcg.com/en-us/publications/2018/tackling-1.6-billion-ton-food-loss-and-waste-crisis.aspx
  2. Infographic from BCG report; available upon request

 

How Kelley’s Market Quietly Saved Money With Smarter Refrigeration

benpicker Ben Picker | Product Manager – Copeland Condensing Units

Emerson Commercial & Residential Solutions

The family-owned Kelley’s Market chain, founded in 1926 and based in Rockford, Ill., prides itself on running crisp, clean stores offering top-quality products and outstanding service. They’re also astute businesspersons, highly focused on operational issues such as energy efficiency, maintenance and product protection. But they had another priority when designing and building a new store in their hometown: being a good neighbor. Read the full Convenience Store News article here.

Kelly’s Market put a high value on finding a refrigeration solution that would be efficient, attractive and quiet for the best possible customer — and neighborhood — experience. So when their refrigeration contractor walked them through the energy efficiency, maintenance and product protection of the Emerson product line, one aspect of Copeland Scroll™ Outdoor Refrigeration X-Line Units caught their attention: their ultra-quiet operation. They operate up to 16 dB quieter than traditional outdoor units — roughly the difference in volume between a vacuum cleaner and a friendly conversation. They were intrigued by the idea that by moving units outdoors they would also reduce noise in both their neighborhood and their store and wanted to learn more.

Lowering the volume while lowering energy costs

Emerson’s Copeland Scroll outdoor walk-in refrigerator technology offered energy-efficiency levels that could lower their energy bills by nearly 33 percent, plus built-in diagnostics to enable better service. Their ultra-quiet, variable-speed fan motors and internal baffling cut compressor noise by more than 50 percent.

Advances in walk-in refrigeration technology in a single unit

Copeland Scroll Outdoor Refrigeration X-Line Units range in power from ¾ to 6 HP, making them a great fit for the needs of Kelley’s Market. They chose one X-Line unit to power their walk-in freezer, one for their walk-in cooler, and one dedicated for a merchandising display case. By using outdoor units instead of self-contained or other indoor refrigeration systems, they would lower the heat load on their building’s HVAC system — further lowering energy bills.

Designed to be great outdoors

The new X-Line units were encased in a lightweight, slim enclosure that could be wall mounted, so they could place their units in locations previously not available, without the need to rent a crane for installation. In addition, the clean design of the outdoor units offered a more aesthetic atmosphere for neighbors and customers alike.

Walking into savings

The Copeland Scroll Outdoor Refrigeration X-Line Units at the new Kelley’s Market store was their first foray into scroll compressor technology. From the day the store opened, the company saw major operational benefits. In just one year, the X-Line Units delivered energy savings of 29 percent compared to their legacy store technology, with the three Copeland Scroll X-Line Units inside saving about $2,500 in energy costs per year — a significant long-term savings for a company operating nearly 50 stores.
In the market and throughout the neighborhood, the energy efficiency and optimum performance of the Copeland Scroll Outdoor Refrigeration X-Line Units are humming along quietly — just the way Kelley’s Market likes it.

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