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C-Store Technology Gets Convenient with the Internet of Things

I recently wrote an article for Convenience Store Decisions discussing how convenience stores can leverage the Internet of Things (IoT) and connected technology to improve operations.

Just as the Internet has revolutionized the everyday lives of consumers, IoT is transforming operational performance for convenience stores. Convenience store retailers grow more agile with the use of IoT because they can access and analyze data insights to improve operations.

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As convenience store retailers expand their foodservice offerings to increase revenue, store environments are becoming more complex. By integrating all facility systems under one platform, retailers can optimize store operations, reduce energy consumption, lower equipment downtime and decrease maintenance costs.

The move toward IoT and more intelligent, connected stores can be beneficial to convenience store retailers in these three ways:

  1. Equipment control and monitoring
    Utilizing connected facility technology, a convenience store operator can remotely monitor critical equipment across an entire chain of stores. This performance data enables improved equipment, maintenance and energy efficiency. Retailers receive real-time alerts of potential problems that can help reduce maintenance costs and avoid equipment failure.
  1. Efficient, accurate equipment updates
    By connecting equipment with the latest facility management technology, convenience stores can remotely upgrade their systems with the latest software, even in the case of legacy equipment.
  1. Safeguarding fresh foods
    Connected store equipment can provide real-time temperature monitoring and other important data to maintain food safety and quality, which is becoming more critical with the Food Safety Modernization Act (FSMA).

Intelligent connected facility technologies are already installed in many retail environments – using building controls for lighting and HVACR, in the back of the house and within the foodservice areas. Integrating the data from all facility systems through IoT enables stores to improve operational efficiency and enhance equipment performance.

You can read the full article online here.

For more than 20 years, Emerson Retail Solutions has been helping businesses like yours safeguard food, reduce energy consumption, protect the environment and optimize business results. To learn more about our technology solutions and services for retailers, visit our website.


Paul Hepperla
Vice President, North American Solution Sales
Retail Solutions
Emerson Commercial and Residential Solutions

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