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Using Data to Fortify Food Safety

ronchapek_2 Ron Chapek | Director of Product Management/Enterprise Software

Emerson Commercial & Residential Solutions

Emerson’s ProAct™ food quality-report service grants convenience store owners and operators the opportunity to focus on customers’ needs and to build relationships without sacrificing food safety. For more information, watch the video in its entirety.

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For convenience store chains entering the foodservice business, their reputations are built upon their ability to deliver consistently fresh, high-quality, new food offerings. To accurately maintain this freshness and quality, store operators must have the capability to automate the monitoring and reporting of product case and food temperatures.

Formerly, operators would stake their quality and freshness reputations on unreliable and error-prone manual recording and tracking methods. Now, with the help of Emerson’s ProAct food quality-report service, food and case temperatures can be monitored automatically and easily rolled up into daily reports.

ProAct helps operators define the critical control points for their operation. In-case temperature sensors record the refrigerated case temperature data which is then converted into web-based reports that showcase hourly fixture temperatures, giving users the tools to help analyze and verify critical quality indicators easily and effectively.

The daily reports show hourly temperatures for cases, product probes and other monitoring points. Deviations from acceptable thresholds are highlighted in the report, along with defrost cycles and other key information. And since the food quality-report service eliminates the need for manual temperature monitoring, employees are free to focus their efforts on customer service and other aspects of the business that enable increased productivity.

Having access to these detailed reports gives operators the opportunity to manage tedious but critical details, to help ensure the health of their customers and to protect their reputation. ProAct food quality-report service is a positive addition to any food quality control system, including the internationally recognized HACCP methodology.

Pairing the food quality-report service with ProAct alarm management and setpoint management services helps ensure that retailers are maintaining food freshness and quality at every level and allows more focus to be placed on maintaining and developing customer relationships and other critical areas of the business.

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