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Posts tagged ‘Reggie O’Donoghue’

Using Site Supervisor to Boost Business

Reggie O'Donoghue_Blog Reggie O’Donoghue | Director of Electronics, Product Management
Emerson Commercial & Residential Solutions

Convenience store managers are tasked with juggling several different responsibilities at once, sometimes feeling like focusing on one aspect of the business leads another to falter. Keeping customers happy calls for offering new, fresh food options, a comfortable and welcoming shopping environment and more. Managing sustainable performance of HVAC, lighting and refrigeration systems requires operators to determine ways they can incorporate new technology and systems without forking over an arm and a leg in installation costs.

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Emerson’s Site Supervisor is here to assist with the balancing act. Site Supervisor is a facility control platform that can help retailers improve operational efficiencies and maximize food quality through innovative and constant monitoring that can be accessed at the palm of a retailer’s hand. Using equipment controls and sensors, operators can monitor key metrics within the building, and utilize IoT technologies to connect buildings to cloud-based services, providing remote access to equipment from off-site.

With consumer expectations becoming more and more diversified, as well as the demand for fresh, ready-to-eat food options, maintaining temperature compliance from refrigeration systems is a top priority. Up until now, this meant that store staff were required to continuously monitor and report on equipment conditions and operation. Now, with Site Supervisor, these tedious tasks can be automated and, more importantly, made reliable. With Site Supervisor feeding valuable data to store managers, these managers can focus more on assisting customers and building relationships.

Managers can also set up priority alerts that provide nearly instant visibility of unsatisfactory operating conditions; and can make timely corrective actions that provide detailed information about the incident. Managers and servicers can view this information on a convenient and easy-to-navigate drill down screen on their mobile device, tablet or laptop. That means issues can be resolved quickly, remotely and efficiently. Managers can then take the data provided by Site Supervisor to develop a more proactive prevention process, adjusting operations to prevent future incidents. Retailers can also pair Site Supervisor with Emerson’s ProAct services to gain even more operational insight.

All of this data can be hosted through Emerson’s cloud-based services or through local, on-site hosting. With the ability to control, monitor and optimize operations at your fingertips from a platform that is easy to install and navigate, managers can better balance their daily operations and optimize their store functions. Continuous alarm diagnosis and issue resolution can help turn a stressful situation into a learning opportunity, with the issue being resolved quickly and a bank of data provided to help prevent it in the future.

For more information on Site Supervisor, view this short video.

Technology in Action Conference — Keynote Speaker and Breakout Session Announced

Our Technology in Action Conference is now only days away, and anticipation is building toward our three-day commercial retail optimization event. Like last year, the many interactive panel discussions and breakout sessions will provide a perfect format for attendees to interact with the industry’s most experienced end users, expert practitioners and equipment manufacturers. As we come together to discuss the most pressing topics in retail refrigeration today, we’re confident everyone in attendance will leave with new perspectives to better optimize their facilities and more effectively navigate the changing regulatory and refrigerant landscapes.

Keynote Speaker: Mr. Jim Donald

To kick off this this year’s event, Jim Donald, former CEO of Starbucks and Pathmark Supermarkets and current CEO of Extended Stay America Hotels, will deliver the conference’s keynote address. Donald’s distinguished career in retail includes being named one the “Top 25 CEOs in the World” by The Best Practice Institute and one of Business Travel News’ “25 Most Influential Business Travel Executives of 2013.” Donald’s reputation for turning around financially ailing companies prompted Extended Stay Hotels to seek him out after the company emerged from bankruptcy proceedings in 2010. Under Donald’s leadership, the company recently launched a successful $565 million IPO. In his keynote address, Donald will share his experiences as a leader focused on innovation, quality, service, strong relationships within the community, and risk-taking with the freedom to fail.

Breakout Sessions — Covering a Variety of Topics

With multiple breakout sessions to choose from, attendees are sure to find topics that address their specific concerns and provide opportunities to learn from the experiences of their peers. Are you getting the most from variable capacity air conditioning systems? One breakout session will introduce variable capacity HVAC equipment and explore key technologies that enable variable capacity control and part-load efficiency improvements. Do you think of refrigerants as an expense, not an asset? Treating refrigerants as an asset adds new value to your organization. This breakout session discusses approaches to protecting the asset and monetizing it. Other breakout session topics include:

  • Improving store operations through enhanced facility processes
  • CO2 system design considerations (two-part session)
  • Geothermal HVAC and refrigeration systems
  • Improving store operations through enhanced facility processes
  • The good, bad and ugly of transforming existing properties into new grocery stores

If you’ve made plans to attend the conference April 14–16, we will see you soon! If you can’t make it this year, be sure to follow our live updates from the event on Twitter by following the hashtag #EmersonTAC.

Reggie O’Donoghue
Product Management, Retail Solutions
Emerson Climate Technologies

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