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Posts tagged ‘Dean Landeche’

The Internet of Refrigeration

Dean Landeche_Blog Dean Landeche | V.P. of Marketing , Retail Solutions

Emerson Commercial & Residential Solutions

I contributed to an article published in Condenser magazine. The focus of the piece was to analyze how networked equipment is aiming to improve safety and operations.

 The Internet of Things – an increasingly massive network of electronically connected systems, devices and people that enables cross-platform data sharing – is creating a large, connected ecosystem across many industries, including refrigeration.

woman choosing ice cream at grocery store freezer

There is continuing growth in remote monitoring with all types of refrigeration equipment, driven largely by the need to safeguard consumers and food, manage energy use, and provide a consistent, effective maintenance program.

Retail groceries have long recognized the importance of connected refrigeration systems, and have high adoption rates of connected devices. Previously, the primary focus was operating alerts and alarms to indicate problems. Now with more points of connection, more sophisticated data from embedded sensor and controllers and advanced analytics capabilities in the ‘big data’ world, the focus has changed to creating more insights that drive specific decisions and actions.

There is much more interest and use of information to prompt action in advance, based on opportunities and trends identified in data patterns rather than reacting to failure modes and alerts. Applied at the system, site and enterprise levels, those types of insight-driven actions have huge implications for cost-saving, labor productivity, maintenance improvement, food safety and more.

Through remote monitoring, equipment owners and their service providers can often detect problems, as they emerge rather than after-the-fact in an emergency breakdown. Major food safety risk and food loss is often avoided, and system operation can be maintained through proactive efforts. The adoption of remote monitoring for refrigerant leak detection is also becoming more common. Advanced data can often identify small leaks up to 30 days prior to discovery by leak detectors.

Today’s smarter systems are making it easier, faster, and highly reliable to implement equipment monitoring and performance processes.

Read the full article here.


Five Megatrends That Will Impact Retail and Foodservice

Dean Landeche_Blog Dean Landeche | V.P. of Marketing , Retail Solutions

Emerson Commercial & Residential Solutions

View our most recent E360 Webinar, “Retail and Foodservice 2025: The Future for Customers, Operators and Facilities.

Grocery retail and foodservice sectors are currently undergoing a significant transition in the way they conduct business. Driven by a digital revolution, rapidly changing consumer expectations and the demand for convenience at every touchpoint, operators are devising new strategies to stay competitive and keep customers engaged. While some of these changes are already in progress, others are just beginning to take shape.

To get a clearer view of the outlook for these dynamic markets, Emerson recently invited Zandi Brehmer, consulting practice manager of innovation for Euromonitor Consulting, to present insights from her research at our 22nd E360 Webinar. Brehmer’s presentation was rife with relevant information, particularly about how these developments will impact future retail store and restaurant design and infrastructure.

With that in mind, what follows are Brehmer’s top five megatrends in these markets.

  1. Digital shoppers. Today, three out of four households in the U.S. own a smartphone, accounting for 47 percent of purchases and a forecast for $1 trillion in sales by 2018. Retailers need to engage consumers through their mobile devices with options to order/pay, and potentially even mobile apps where opportunities exist to provide real value to customers.
  2. Focus on convenience. The urbanization of the U.S. population continues, with 83 percent of Americans living in urban centers, and 65 percent of global consumers are looking to simplify their lives. New business models — such as just-in-time delivery, click and collect, and basic replenishment — are emerging to provide convenience improvements and help consumers save time.
  3. New retail formats. The size of traditional U.S. grocery stores has continued to shrink over the past 10 years. With shoppers faced with ever-increasing options, new formats are challenged to be more thoughtful. At opposite ends of the spectrum are value- and premium-based outlets, while the mid-market retailers are taking a hit. Specialty small-format convenience stores will continue to emerge as “grocerants” blur the lines between retail and foodservice.
  4. Experiential retail. As product offerings become all too similar, it’s the shopping experiences that will differentiate one retailer from the next. In fact, 78 percent of U.S. millennials would rather spend money on a desirable experience than on goods, while 39 percent of global shoppers like to browse, even if they don’t need anything.
  5. Omnichannel proficiency. Retailers will need to provide a seamless way to facilitate sales anytime and anywhere for their consumers, including the methods discussed herein. Even online retailers are opening physical storefronts to round out omnichannel opportunities.

The conclusion: business as usual is no longer an option. Operators will likely need to overhaul their store layouts to meet the expectations of every type of customer via better segmentation of functional areas such as parking, checkout, order pick-up, dining area and kitchens.

To learn more, view this webinar in its entirety.

[New E360 Webinar] What’s on the Retail, Foodservice Horizons?

Dean Landeche_Blog Dean Landeche | V.P. of Marketing, Retail Solutions

Emerson Commercial & Residential Solutions

Join Us for our next E360 Webinar, “Retail and Foodservice 2025: The Future for Customers, Operators and Facilities” on Tuesday, April 11 at 11 a.m. EDT / 8 a.m. PDT.

If the last 10 years are any indication, food retail and foodservice markets are likely to experience dramatic changes in the next decade. From large supermarkets, emerging small-format grocers and convenience stores to fast food and trendy fast-casual restaurants, nearly every sector of this market can expect a continuing evolution.


Driven by the desires to stay competitive and continually attract, retain — and even entertain — consumers, these retailers will undergo significant changes, particularly to their infrastructures and facility requirements. To successfully make this transition, operators of these grocery stores and restaurants will need to understand where the market is heading and begin thinking about the impacts to their operations.

For our next E360 Webinar, Emerson sought the expertise of global retail markets expert Euromonitor to present new research-based insights on the grocery, convenience, foodservice and mixed retail markets. Attendees will learn:

  • Major trends in the food retail and foodservice marketplaces
  • What changes to expect between now and 2025
  • How these changes will impact facility construction and infrastructure
  • Strategies for attracting and retaining customers

Beyond a discussion of major trends in the marketplace, Euromonitor will present a vision of how grocery retail and chained foodservice outlets are preparing to evolve and what they will look like in the future. Their presentation will be followed by a question and answer session to give attendees a chance to address their specific concerns.

If you are a food retail or foodservice operator looking for advice on how to stay competitive in the coming decade, you won’t want to miss this important Webinar. Register now to join Euromonitor for this timely discussion on Tuesday, April 11 at 11 a.m. EDT / 8 a.m. PDT.

The Importance of Sustainability in Food Retailing

deanlandeche Dean Landeche | Vice President of Marketing, Retail Solutions

Emerson Commercial & Residential Solutions

I recently contributed to an article featured in Progressive Grocer magazine that discussed how food retailers are emphasizing sustainability. Highlights from the article are below.

progressive-grocer-sustainability_facebook_1200x630Sustainability is increasingly on the priority list for food retailers. Consumers are often considering a retailer’s reputation, as well as its impact on the environment as important factors when selecting where to shop. In addition to looking at more traditional ways to reduce energy, such as the installation of LED lighting, retailers are looking to their suppliers for solutions to address energy efficiency needs and ensure food safety.

Emerson’s ProAct Services provides retailers with remote monitoring services to collect data from sensors that monitor conditions like product and case temperatures. The insights derived from the information gathered around equipment performance and facility operations can contribute to the retailer’s sustainability efforts.

The ProAct Services portfolio includes multiple modules to help retailers operate effectively and identify areas for operational improvement. With Alarm Management, Emerson monitors various factors and provides alerts when a potential system issue is detected, which can help save energy and prevent food loss. Web-based reports are generated automatically so that retailers receive valuable insights to help them make informed operational decisions. Energy Monitoring and Targeting uses meter-level data to model energy performance across an enterprise of stores. Setpoint Management helps retailers to sustain energy savings in the long term while ensuring that operational issues are actually fixed rather than masked. And Emerson’s Demand Response Service enables retailers to earn financial incentives, conserve energy, minimize power interruptions, increase energy reliability and protect the environment by reducing power usage at times when demand on the electric power grid is high.

Read the full Progressive Grocer article online here.

For more than 20 years, Emerson has been helping businesses like yours safeguard food, reduce energy consumption, protect the environment and optimize business results. To learn more about our technology solutions and services for retailers, visit our website.

How Does the Food Safety Modernization Act Impact Food Retailers?

This is the third post in a five-part series on food safety throughout the month of September.

Food retailers need to understand changing regulations that impact their businesses. Today’s operators are faced with regulatory updates around energy management and refrigerants, as well as what many are calling the most sweeping reform of food safety laws since the last change was enacted in 1938.


The FDA Food Safety Modernization Act (FSMA), which was signed into law in 2011, aims to better protect U.S. public health by strengthening the food safety system. This law enables the FDA to focus on preventing food safety problems, rather than relying primarily on reactive processes after problems occur.

FSMA affects five key areas, including:

  • Mandatory comprehensive, prevention-based controls for food facilities
  • Inspection and compliance to provide oversight and respond effectively when problems emerge
  • Authority to better ensure that imported products meet U.S. standards for food safety
  • Recall authority for all food products
  • Enhanced partnerships and collaboration among all food safety agencies

So, what does FSMA mean for food retail facilities?

As the regulations address the entire supply chain, not all provisions of this legislation apply to food retailers.  But retailers should review the law and its provisions because it places specific responsibilities and accountabilities on supply chain participants for actions and validation of processes.  Thus, grocers will need to work collaboratively with their food suppliers and transportation carriers to ensure that all suppliers are aware of what’s needed for food safety compliance. Some information that may be of highest interest to retailers includes:

  • Procedures to assure that facilities and vehicles used in processing and transport did not allow food to become unsafe or altered.
  • Documented food processing and transport safety programs.
  • Verification that supply chain employees were adequately trained on proper, safe temperature management during processing and transport.
  • Temperature monitoring and reporting that demonstrate food was processed and transported under safe temperature conditions.

As this legislation is new, how it will be enforced is yet to be seen.  Communication, collaboration and training among retailers and their supply chain partners will be essential as developments continue.

With FSMA, there is an increased importance on collecting and utilizing data, especially product temperatures, to ensure that food remains fresh and safe from the farm to the manufacturer to the store, and then into the hands of the consumer. Record keeping is a key component for FDA compliance, so retailers and their supply chain partners will need to ensure accurate, efficient documentation to verify the integrity of their foods.

As food retailers work to comply with industry regulations like FSMA, Emerson can serve as a trusted partner. Our retail facility solutions, including integrated controls and remote monitoring, can assist with preventive management of facility systems to address potential food safety issues before they affect the product in stores. Emerson’s transportation and cargo solutions also can help to provide consistent, safe monitoring and control of temperatures of food and other sensitive goods at critical points throughout the cold chain.

To follow the latest updates on FSMA, retailers may reference the FDA website. For more insights on changing regulations impacting retailers today, watch this E360 webinar recording.

Look for the next post in this series to learn more about integrated solutions to help retailers keep foods fresh – and safe – throughout the cold chain on the journey “from farm to fork.”

 For more than 20 years, Emerson Retail Solutions has been helping businesses like yours safeguard food, reduce energy consumption, protect the environment and optimize business results. To learn more about our technology solutions and services for retailers, visit our website.

Dean Landeche
Vice President of Marketing
Emerson Retail Solutions

To read all posts in our series on food safety for retailers, click on the links below:

  1. Food Safety Remains a Top Priority for Retail Businesses
  2. Prevent Food Safety Issues with Remote Monitoring Services
  3. How Does the Food Safety Modernization Act Impact Food Retailers?
  4. Food Safety Throughout the Cold Chain “From Farm to Fork”
  5. Seven Transportation Monitoring Best Practices to Ensure Food Safety


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