|Ben Weser | Manager – Educational Services
Emerson Commercial & Residential Solutions
Emerson Educational Services provides a wide array of training options for today’s HVACR technicians. By keeping up to date with issues facing the industry and evaluating training needs, we’ve developed courses and programs that allow attendees to earn certifications and credits from North American Technician Excellence (NATE). To learn more about our programs, read the full article here.
For several years, the commercial refrigeration and AC landscapes have been shifting. Persistent regulatory activities, an influx of new system architectures, and rapidly evolving industry trends have led to a more complex work environment for service technicians. Compounding these challenges are the shrinking number of experienced technicians still in the field and the difficulty of attracting younger job seekers to the HVACR trades.
Contracting businesses are increasingly looking to equipment and component manufacturers to help train their technicians on how to service emerging refrigeration systems and utilize new technologies. And many traditional training programs simply can’t keep up with the pace of change in our shared industries.
But Emerson Educational Services is designed to do just that.
Today’s training programs need to address modern complexities and be tailored to technicians’ comfort levels with new technologies. For example, those accustomed to traditional mechanical system design are often reticent to embrace electronic components, while the new generation of technicians may find familiarity and greater utility from the use of digital tools.
We offer comprehensive training programs that not only cover essential service skills, but also keep your teams up to date on the latest electronic controls, diagnostics and protection technologies. Emerson provides a wide variety of educational options to meet today’s diverse training needs — including hands-on seminars in the classroom or online and mobile tools in the field.
Training for a variety of trainee needs
Emerson Educational Services provides various course offerings and teaching tools to help technicians of all skill levels work with new technologies and complex systems. These options are designed to allow technicians to continue their education according to their preferences, needs and schedules.
- Foundational learning: Provides expertise on foundational industry concepts, skills and tasks to prepare for working with systems of all sizes and complexities.
- Product-specific learning: Enhances technician knowledge about certain product applications, functionalities and operations; helps them successfully select, install and troubleshoot system components.
- Hands-on/expert-led training: Allows technicians to work with experts to gain an in-depth understanding and hands-on experience with systems and components, giving them the confidence and familiarity needed to effectively service these types of systems.
- On-the-job performance and support tools: Supplement formal learning by giving technicians access to online and mobile resources that serve as real-time performance guides on the job and in the field, such as smartphone applications and short videos.
Combined, these programs and tools provide a variety of options geared toward technicians of all expertise levels, specializations and job requirements.
At Education.Emerson.com, Emerson Educational Services offers e-learning programs and resources that cover a wide range of foundational HVACR topics, applications and products. This online learning portal allows technicians to learn at their own pace, regardless of their location. Offerings include:
- Learning plans
- Self-paced training courses
- Recorded webinars
- Quizzes and assessments
With our extensive education options, Emerson Educational Services is positioned to be a partner in training the next generation of HVACR technicians. Visit our website to learn more.