Skip to content

Posts tagged ‘food quality and safety’

Beyond Trackers and Loggers: Optimizing the Cold Chain

Juliette Giles | Senior Product Manager, Software & Services

Cold Chain at Emerson

Cold chain monitoring has come a long way in recent years, thanks to devices that provide real-time visibility into perishable shipments. It’s now possible to get key transit information at any time, from a point of origin to final destinations, keeping all stakeholders accountable while minimizing rejected loads.

Now the perishable cold chain is becoming even stronger with the introduction of Oversight cargo services: a robust suite of monitoring, data analytics, and reporting capabilities that delivers detailed information about the real-time and historic performance of your shipments. This cloud-based portal offers many new capabilities — some available at no cost — to help you boost customer loyalty, optimize shipments, preserve your peace of mind, make better-informed cold chain decisions, and protect the integrity of your brand.

Oversight cargo services includes five modules, available individually or in any combination.

Track Your Shipment

If you’re using Emerson’s field-proven line of GO real-time trackers and loggers, you’ve already received a free upgrade with the launch of Oversight cargo services. The Track Your Shipment module — available at no cost with any of these devices — allows you to provide your customers real-time, in-transit shipment and temperature data.

By adding just a few lines of code, you can display a Track Your Shipment box on your website, customized to conform to your brand. Your customers and employees can access shipment data at any time, enhancing the value you provide.

Upgrade the platform with the following paid services:

Reports and Scorecards

Trackers and loggers can provide you with reams of data; but to make the most of it, you need to get the right information to the right people at the right time. Reports and Scorecards give you access to Emerson’s temperature monitoring dashboard, enabling you to identify patterns across multiple shipments and pinpoint the sources of recurring problems — such as whether a carrier, origin or destination is failing to maintain temperature compliance.

Data Integration

High volumes of data can be overwhelming, especially if you need multiple platforms to create new shipments or are constantly being bombarded with alerts. Data Integration allows you to see the information streams that matter most — such as location and temperature alerts — in a consolidated view. This benefits your operation by eliminating duplicate work, minimizing opportunities for error, and reducing your overhead costs. You’ll also have the option to consolidate shipment creation and purchase order (PO) entry processes into one convenient system.

Managed Services

Managed Services extends your in-house resources by outsourcing some (or all) of your monitoring tasks to an experienced team of cold chain specialists. This provides continuous monitoring whenever your shipments are on the road — no matter what time of day or day of the year. You can choose to get alerts when temperature abuse or light alerts happen in transit, and/or empower the Managed Services team to take immediate action in accordance with your preferred operating procedures.

Professional and Consultative Services

Sometimes the best solution to a challenging and complex issue is to get a fresh perspective. Emerson’s Professional and Consultative Services team can perform a comprehensive on-site consultation and analysis to identify gaps in your operation. This team-oriented approach gives you access to experienced cold chain specialists who can help you to identify and solve recurring issues.

Final thoughts

The new suite of Oversight cargo services has been developed by a skilled team of cold chain experts. Several members of the development team have backgrounds in logistics and designed it specifically to address challenges they’ve faced when working for organizations like yours. We’re excited about the portal’s potential to strengthen your perishable cold chain and welcome the opportunity to demonstrate its full value.

For more details, contact us today or download the Oversight cargo services brochure.

Learn More: Oversight Cargo Services at Your Fingertips (emerson.com)

Monitor Cold Chain Temperatures to Keep Perishables Fresh and Safe

Doug Thurston | Vice President of Sales, Cargo Solutions

Emerson’s Commercial and Residential Solutions Business

If you are a grower, producer or supplier of fresh or frozen perishable products, maintaining maximum quality and safety throughout the food cold chain is imperative to your success. From harvesting, processing and shipping to cold storage and delivery to grocers and restaurants, the cold chain journey is fraught with potential hazards and can take days or weeks to complete. Not only are there potentially many steps along this journey, but there are also multiple factors that can shorten your product’s shelf life, diminish its quality, or increase the chances of it becoming unsafe to eat.

Maintaining precise temperatures and real-time visibility to in-transit shipper locations are essential for proper cold chain management. Today, leading suppliers are investing in temperature-monitoring and location-tracking technologies to help them ensure that their high-value perishables are kept at the required setpoints for the duration of the cold chain journey. Emerson partners with many of these industry leaders by providing our GO real-time trackers, GO data loggers and the technological infrastructure to support these vital quality control initiatives.

Our robust solutions provide access to real-time, in-transit shipment status and historical trip data that enables stakeholders to track and monitor several key indicators related to food quality and safety, including: en route locations, shipper temperatures, environmental conditions and cargo security. Combined with our cloud-based Oversight software portal, GO real-time trackers and GO loggers are helping perishable food producers to enable continuous cold chain temperature monitoring by recording trip log data and providing live visibility to in-transit shipment locations.

Capabilities include:

  • Monitoring of temperature, humidity and ripening agents in shipping containers
  • Detecting opening of cargo doors and/or unauthorized access with available light sensors
  • Real-time alerts are issued when cargo temperatures deviate from specified parameters
  • Online and mobile access to historic and real-time shipment information, insights and trends
  • User-friendly displays of summaries of preferred shipment data
  • Automated record-keeping of perishable shipments

Make real-time decisions to avert potential food quality issues

Equipped with this mission-critical cold chain data, producers can make informed decisions and respond in real-time to conditions impacting their perishable products. Here are a few common scenarios:

  • Divert a shipment. If a refrigeration issue arises on a refrigerated shipping truck mid-shipment, producers can divert the shipment to a local retailer or cold storage facility to preserve food quality and avoid loss.
  • Locate lost or stolen cargo. If a shipment veers off-course — due to shipper error or potential theft — producers can immediately locate the shipment and take corrective actions.
  • Ensure temperature certainty. If a driver/shipper intermittently deactivates the refrigeration system to save fuel, producers get real-time notifications when the temperature deviates from its setpoint.
  • Resolve disputes. By tracking and automatically documenting the temperature and condition of perishables throughout the cold chain journey, producers can validate the temperatures to help resolve potential disputes on receipt.
  • Support transportation agreements. Many producers are actively participating in transportation and logistics agreements with their retail partners that require in-transit temperature monitoring to ensure supplier cold chain integrity.

At Emerson, we’re providing cold chain solutions to enable robust temperature-monitoring and location-tracking capabilities to help perishable food producers achieve the maximum quality and safety of their products. We’re ready to work with you and your partners to create a strong cold chain that supports your unique requirements. View our food safety infographic to learn more.

 

 

How Restaurants and C-stores Can Deliver Safe, High-quality Food Offerings

MattToone_2 Matt Toone | Vice President, Sales & Solutions – Cold Chain

Emerson Commercial & Residential Solutions

Whether you’re a convenience store (c-store) operator, quick-service restaurant (QSR), or a fast casual or fine dining establishment, ensuring food quality and safety is imperative to your success. In this blog, the first of a three-part series based on a recent E360 article, Minimizing Food Safety Risks From Farm to Fork, I’ll explore the efforts involved in maintaining safety throughout the food supply chain.

How Restaurants and C-stores Can Deliver Safe, High-quality Food Offerings

Dining out has become an everyday part of American life. It’s estimated that more than one-third of us eat at a fast-food restaurant every day, and more than 60 percent have dinner at a restaurant at least once a week. As consumers are becoming increasingly discriminating about what they eat, restaurants are under more pressure to deliver fresh, healthy foods and in greater varieties. But, above all else, restaurant operators must ensure food is safe to eat.

Food’s journey to a customer’s plate (or a packaged take-out container) is fraught with hazards. Ensuring food safety is a cumulative effort shared by every stakeholder along the journey — from production and processing to transportation, cold storage and ultimately, the foodservice provider. Temperature deviations, unsafe handling practices and improper food preparation processes can all increase the potential for foodborne illness outbreaks.

Thankfully, improvements in refrigeration equipment and internet of things (IoT) technologies are helping to provide more reliable and consistent temperature and quality control within the cold chain. Throughout food’s journey, operators at each point are now able to monitor, control and track a variety of conditions necessary for preserving food quality, including: temperature, humidity, the presence of ripening agents, lighting and much more.

Meeting customer expectations

Modern restaurants and c-stores are being held to increasingly higher food safety and quality standards. Consumers and regulators alike are demanding greater transparency in the food supply chain, which includes improved traceability of food’s journey from farm to fork. To keep customers coming back, operators must not only consistently deliver safe, high-quality food but also openly disclose their suppliers.

Protecting against foodborne illness outbreaks helps to not only ensure your customers’ well-being, it also guards against potentially devastating impacts to your brand’s reputation and bottom-line profitability. As one of the final links in the food supply chain, restaurant operators must ensure that food is safe on receipt and adhere to safe food storage, handling and preparation processes in their kitchens.

This starts with understanding everything that contributes to food quality and safety throughout the cold chain. With today’s connected infrastructures and IoT-based monitoring and tracking capabilities, operators now have the potential for visibility into each step of the journey — even the possibility for comprehensive cold chain traceability. Then, once food has been received into inventory, this process continues by applying all the modern tools available to ensure food quality, safety and consistency.

Food supply chain safety is cumulative

It’s estimated that nearly half of the fresh fruit and one-third of the fresh vegetables consumed in the United States are sourced from foreign countries — transported by land, sea and air in a process that can span the point of harvest, processing, cold storage and distribution. Overseas shipments can last anywhere from two to four weeks; for domestic transportation, it can take three to four days to ship strawberries from California to the East Coast.

In total, these perishables can potentially undergo as many as 20 to 30 steps and multiple changes of ownership throughout the food supply chain process. The more these items change hands, or are staged, loaded and unloaded, the greater the chances for contamination and temperature excursions along the way.

In my next blog, I’ll take a closer look at the environmental factors and conditions putting food at risk as well as the food safety regulatory landscape.

 

%d bloggers like this: