|Ron Chapek | Director of Product Management, ProAct Enterprise Software Services
Emerson Commercial & Residential Solutions
Today’s food retail customers are more discriminating than ever, demanding fresh, high-quality foods. One of the ways to provide customers with consistent food quality is for retailers to maintain their refrigeration systems. This can avoid costly equipment failure that could compromise food quality and affect the shopping experience. Preventing food loss and protecting customers from foodborne illnesses are also critical concerns for retail store operators. Remote monitoring services can help address those issues.
What is remote monitoring?
Remote monitoring services provide real-time performance data on critical store equipment, including insights around energy expenditure, equipment operating condition and health, facility maintenance needs, refrigerant leaks and shrink causes.
Food quality reporting through remote monitoring can automate the process of recording product and case temperatures. This reduces human error and increases efficiency while helping to improve food safety and customer satisfaction.
Monitoring Outside the Store
With remote monitoring, retailers can also control and monitor their facility systems across multiple sites and their entire enterprise, giving them the ability to better safeguard food and maintain efficiency throughout their entire chain. Effective monitoring and maintenance help enable end users to offer fresh foods. Equipment diagnostics not only help ensure that these fresh foods are safe, but also can provide insight to enhance the product presentation in order to increase sales and abide by strict regulations.
Food Safety Modernization Act
The Food Safety Modernization Act (FSMA), an important new regulation, will require stakeholders to implement and document a program ensuring safe transport of food within the U.S. This act is designed to protect consumers and assure food quality and safety from farm-to-fork. Grocers will need to work collaboratively with their food suppliers and transportation carriers to ensure that all suppliers are aware of what’s needed for food safety and compliance.
For more information on remote monitoring, FSMA and a customer case study, read the Food Safety Magazine Article here.