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Posts tagged ‘Technicians’

How HVACR Contractors Are Responding to the Labor Shortage

BobLabbett_Blog Bob Labbett | V.P. – Aftermarket Distribution, Cold Chain

Emerson Commercial & Residential Solutions

At a recent E360 Breakfast, Emerson hosted a panel discussion among HVACR contractors to glean their insights and opinions on the biggest challenges and emerging trends impacting their businesses. In an article written about the discussion, a wide range of topics was covered, from the impact of new regulated refrigerants to the potential of today’s emerging high-end technologies, and more. One issue dominated the discussion: the impact of the labor shortage in contracting businesses. You can read the entire article here.

“We all would agree that labor is our number one issue.”

This statement by Martin Hoover, owner of Empire Heating & Air Conditioning in Atlanta, phrases American HVAC contractors’ key concern in a nutshell. Throughout the panel discussion, the technician shortage was a recurring theme — regardless of the topic discussed. When the conversation zeroed in on their labor challenges, each contractor was eager to detail how it was impacting his business and what steps the industry could take to help improve the situation.

The recruiting is non-stop

Finding qualified candidates starts at the company level, and each panelist has different approaches to the recruitment, onboarding and training processes. Hoover said his recruitment never stops. “We’re a small company and we recruit 24/seven/365,” he said. His company has developed an accelerated career progression plan for promising candidates, one specially designed to appeal to younger people new to the trade. “We’ve divided career steps into 30-day increments, which engages the younger generation from the entry level and allows them to progress very quickly,” he said. The goal is to accelerate their path to senior technician level and provide ample avenues for advancement.

Changing the perceptions of a valuable skill

Michael Duffee, owner of Restaurant Equipment Services, Inc. of Tucker, Ga., said one of his biggest recruitment hurdles continues to be the negative public perception of the trade. “Let’s face it, the trades sometimes have a less than positive image, and our trade is very demanding,” he said. “We get our hands dirty, we work with heavy equipment, on rooftops in the pouring rain, in snow and 100-degree temps.” Because of these factors, Duffee’s company places a premium on candidates who are enthusiastic and possess positive personality traits.

According to Duffee, the industry needs a renewed focus at the high school level to promote the trades. As experienced technicians retire from the industry, Duffee sees the labor shortage only getting worse in the coming years. “We all should be aware and take whatever steps necessary to change this trend,” he concluded.

Putting HVACR careers on the radar

Adding to Duffee’s point, Jim Wharton, area vice president of Link Network, ABM in Atlanta, noted that HVACR has fallen off the radar of many high schools with trade programs. “When you talk to high schools about trades, no one is talking about HVACR, so most don’t know it is an option.” Instead, Wharton’s company relies on alternative sources for recruitment, reaching out to former members of the U.S. military, vocational schools and technical colleges, and career and technical organizations.

Wherever recruits are found, Hoover stresses that on-the-job experience is the final step toward developing a well-rounded technician. “Tech schools don’t really teach someone how to present yourself to a customer and have the proper communication skills,” he said.

New challenges in HVACR bring new opportunities to technicians

With the introduction of new refrigerants and technologies, there’s no question that the HVACR service technician trade is more challenging than ever. But within this growing knowledge base lie growing career opportunities. As Hoover pointed out, “The technician shortage will drive up pay rates.” And the influx of connected technologies, software and analytics transforming the industry may help make the job more attractive to younger, tech-savvy candidates.

At Emerson, we believe that creating awareness of HVACR technologies and career opportunities at high schools and technical colleges is one of the keys to attracting the next generation of candidates. Even as technologies advance to provide more proactive and predictive capabilities, the industry will still need highly skilled individuals in the field to apply their own experiential know-how to system diagnosis and repair.

 

Five Prestigious Reasons to Become an HVACR Apprentice

BobLabbett_Blog Bob Labbett | V.P. – Aftermarket Distribution, Cold Chain

Emerson Commercial & Residential Solutions

As National Apprenticeship Week (March 4–8, 2019) once again approaches, the critical shortage of qualified HVACR technicians within the U.S. continues with an estimated industry shortfall of 118,000 technicians by the year 2022. Recruiting apprentice HVACR techs remains as challenging as ever, because students with an aptitude for technical trades are not being encouraged to pursue vocational or technical training. Students need to be convinced that an HVACR career path is a viable alternative to a four-year college degree, offering them a chance to work on new and emerging technologies in meaningful careers that contribute to society.

What’s stopping them? One is the perception among American high school students that a college degree is more valuable and prestigious than an apprenticeship and a fast track to a career. The other is that we collectively as an industry are not adequately presenting them options. Here are five great reasons for a high school student to consider becoming an HVACR apprentice.

  1. College is more popular — and more expensive — than ever.

At least two-thirds of the high school class of 2020 intend to go to college; this represents the highest rate of secondary education attendance in U.S. history. They and their parents know that college is getting more expensive, while financial aid is shrinking. The average student graduates with an average of $40,000 in student loan debt just as they’re about to begin looking for an entry-level job. What isn’t as well-known is that about half of all college students drop out without earning a degree — and with no real job skills. Yet schools, guidance counselors and peers continue to push students straight to college.

  1. There is an alternative: A fast start — with no debt.

When many “traditional” students are just starting their sophomore year in college, some of their high school friends will be beginning their careers as HVACR apprentices with average entry-level salaries ranging from $47,000–$60,000 a year, depending on skill set. It’s a matter of supply and demand, and being an HVACR tech is a vocation in extremely high demand. It’s time high school guidance counselors had information about alternative apprenticeships on hand.

  1. An apprenticeship is a wise path for students who can use their heads — and their hands.

A bright student with some high school courses in math and/or physics can learn to read a blueprint and earn an HVACR apprentice certificate at a community college in six months to a year, at little or no cost and with no student debt. Others can even start straight out of high school, getting paid while earning their certificate on the job. In an industry that needs 118,000 new HVACR apprentice technicians, their certificates mean they are almost certain to get job offers from almost any company to which they apply. As an apprentice, their future career tracks are limited only by their ambition and drive (or lack thereof).

  1. An apprenticeship is a top-notch education.

An HVACR tech certificate may not sound as glamorous as a college degree. But four years of on-the-job training in a technical field are easily the equivalent of a four-year academic degree. HVACR techs are responsible for maintaining healthy environments at major medical centers. They work in the aerospace industry and in high-tech corporations. HVACR techs know how to maintain and repair 12-ton coolers, heat pumps, furnaces, ultralow-temperature freezers and refrigerators; they can manage the electronic systems that connect them; and they can run the software and internet programs that monitor and control them. HVACR techs work with advanced technologies, doing essential work that significantly affects people’s lives.

  1. They’re wanted.

The HVACR industry is working with educators, unions and contractor organizations to make it even easier to earn apprentice certification, with more online courses, night classes and technically advanced curriculums to create valuable on-the-job training. Even the federal government has stepped in, with the Strengthening Career and Technical Education for the 21st Century Act providing funds for students who are looking for more career-oriented education after high school.

 

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